We are pleased to inform you that your Pre-Arbitration Notice of Dispute has been successfully sent to Comcast/Xfinity, advising them of your intent to file a claim regarding the recent data breach that compromised your personal information.
(Note: If you had previous issues with receiving or signing your notice of dispute via docusign, we were able to get a signature waiver on your behalf from opposing counsel).
In the notice, we requested that Comcast/Xfinity contact us to schedule an informal conference to explore a possible resolution of your claim prior to filing a formal demand. Submitting a pre-arbitration notice is a necessary first step for seeking claim resolution under the Terms of Service you agreed to when using Comcast/Xfinity services. If a settlement conference is scheduled, our team will represent you during the conference, and your attendance will not be required.
While filing this notice is a significant step forward, please note that claims of this complexity can take 18–24 months to resolve (if there is a resolution).We will keep you updated via email if Comcast/Xfinity responds to the notice, schedules a conference, or if there are any other developments in your case.
We appreciate your continued patience as we work to achieve a resolution on your behalf. In the meantime, if you have any questions, please feel free to contact us at comcastdatabreach@forthepeople.com.